Keeping it Yoga
We welcome you warmly to Castleford-yoga! We want to maintain a peaceful atmosphere and to make sure we are considerate to the people we share our building with.
Please follow these simple guidelines to ensure we maintain our lovely, peaceful atmosphere.
• Always make sure you close the main entrance door into the venue, we are not insured for open doors. (Do not leave the door open because you believe someone in the vicinity might want to come in too, unless you have verbally checked with them.)
• Please arrive 5-10 minutes before the class is due to start.
All classes need to start on time. There is no receptionist, therefore it is at the teacher’s discretion as to whether they are able to stop the class to let latecomers in. To allow everyone to enjoy each class, we recommend you arrive at least 5 minutes before the scheduled class time. If you are late for a session, the session will start without you and the teacher is entitled to not let you in, since you may be disrupting the initial relaxation.
• There is a 15min gap between classes, please do not ring the bell earlier than 7min before your class is due to start.
• Please remove your shoes before entering the practice space.
• Please speak quietly once you are in the practice space.
• Ensure your phone is switched off before entering the practice space.
• Do not use your phone in the class – if you need to make a call or send a text, please do so outside the room.
• If there is a class running, please speak in whispers so that the class is not disturbed, even when you are waiting in the downstairs kitchen area.
• Please only use the toilets to use the lavatory and wash hands (please do not wash your body in the toilets).
• Please let the teacher know if you are suffering with an injury or health issue before the class is due to start.
• Please do not come to class if you have a bad cold, flu, or similar illness which could be contagious.
All customers must use the TeamUp booking system:
It is your responsibility to manage your bookings and email alerts effectively within the TeamUp system via the website version or the mobile APP. The App is called TeamUP members and can be found in your apple app store or google play store – it is Free!
For your first class:
Please bring your own mat to each class and wear appropriate clothing. No shoes in the practice space (but DO wear socks!).
Arrive well in time for class, we do not permit late entry.
Make sure you have read and signed the Waiver and Customer Form/ Health screen on your account!
You agree to advise us promptly of any change to the any details provided.
Booking/ Cancelling/ Refunds:
Please check your individual membership for specific related terms. All memberships display full specific terms & conditions at time of purchase.
During your class/ course/ membership:
Suitable clothing must be worn at all times. For hygiene reasons we ask that your feet or socks are clean and that you leave your shoes outside of the practice space in the designated area. Please keep socks on until you are on your own mat.
You are responsible to provide your own mat. (We only have a couple of emergency mats in case someone has forgotten theirs.)
Coats, bags and other outer clothing are not permitted within the practice areas- please bring minimal amount of bags and store them out of the way in the pigeon holes provided.
Mobile phones and electronic devices are not permitted during class and must be kept switched off- except in extreme circumstances, in this case, please inform your teacher at the beginning of the session.
We have a strict no alcohol policy; if your teacher feels you are under the influence of alcohol or drugs you will not be permitted to carry on with the class and you will be charged full price.
If using any storage area within the facility you are practicing at, you do so at your own risk. ‘Castleford-yoga and Mpower-fitness’ cannot be held liable for any theft or damage caused.
It is sometimes necessary for a teacher to physically touch a participant/ client to attain the proper form for an exercise or during an assessment. You hereby consent to such appropriate physical contact.
It is a matter for clients to be satisfied about their medical and physical condition and to adopt the recommendations suggested by any of the Castleford-yoga and Mpower-fitness teachers. Notwithstanding a user’s medical or physical condition, no responsibility or liability is accepted for any loss or damage caused or suffered by any person as a result of adopting the recommendations.
About general operating and service terms:
Booking/ Cancelling:
Please check your specific membership agreement for more details.
Additional information:
We reserve the right to make changes to our timetable, class times, prices, closure/ holiday dates, discounts, offers as and when we deem necessary for the effective running of Castleford-yoga (Mpower-fitness).
We do not accept cheques.
We cannot offer credit.
Service statement:
We reserve the right to change how we provide the group class service we offer at short notice; this may mean a scheduled class in-person will have to run via a live stream set up online. You will be notified about timings and how to access the class. Changes do not warrant refunds.
Class cover policy:
On occasion to keep the classes running to schedule we may have to organise a cover teacher to take the class. Please note this cover teacher might not be from our list of regular teachers but all cover teachers are qualified and certified yoga teachers. Please welcome all teachers with an open mind, it is a tough job stepping in for a regular teacher.
Castleford-yoga Holidays/ planned closures:
We run our classes on a 47-week year basis, this means we will close for 5 weeks a year. Exact dates will be made public on our website at the beginning of each year, though we reserve the right to change such dates at any point. Prime holiday period will be Christmas and Easter, May/ June and August. The 5 weeks do not include bank holidays.
It is your responsibility to manage your class credit usage around the holidays/ closures.
Castleford-yoga Holidays are not considered as cancellation of classes from our side!
Contactable hours:
To arrange an appointment, or for any other query, please contact Castleford-yoga directly between the following hours 9.30am to 5pm Monday- Friday.
Email: marie.castlefordyoga@gmail.com
Phone: 01977730055
Privacy & Security Policy:
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.
Castleford-yoga (Mpower-fitness) will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organisation, unless legally obliged to do so by UK law.
Terms & Conditions for Website:
While we will use reasonable endeavours to verify the accuracy of any information we place on the Castleford-Yoga Website, we make no warranties, whether express or implied, in relation to its accuracy.
Castleford-Yoga Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Castleford-Yoga Website, or any transaction that may be conducted on or through the Castleford-Yoga Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade.
We make no warranty that the Castleford-Yoga Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Castleford-Yoga Website.
You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Castleford-Yoga Website and any information provided to or taken from the Castleford-Yoga Website by you.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:
any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
any loss of goodwill or reputation; or
any special or indirect or consequential losses;
In any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
By using this website service you agree to these terms and conditions of website use.
Notwithstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under English law.
Disclaimer/ Waiver:
I (you the customer) understand that exercise (yoga etc.), diet and holistic lifestyle coaching is not intended as diagnosis, prescription, treatment or cure for any disease and is not intended as a substitute for regular medical care. I hereby indemnify Castleford-yoga and Mpower-fitness and its operators, agents, employees, consultants and advisors against any claim, cost, damages in respect of any action brought by me or by my personal representatives in respect of the use of equipment or participation in physical exercise the classes, or recommendations made by any member of Castleford-yoga or Mpower-fitness.
You confirm that you do not have any health condition that strenuous exercise could make worse.
You understand that our teachers are not medically trained to monitor your health during exercise.
You agree to contact your doctor for any questions about your ability to exercise safely.
Personal programs are for your recreational use only.
Coronavirus/COVID-19
The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. Castleford-yoga has put in place preventive measures to reduce the spread of COVID-19. However, Castleford-yoga cannot guarantee that you will not become infected with COVID-19.
Assumption of Risk:
By signing this agreement, YOU acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that YOU may be exposed to or infected by COVID-19, and that such exposure or infection may result in personal injury, illness, permanent disability, and death. YOU voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury, illness, damage, loss, claim, liability, or expense, of any kind, that I may incur.
Waiver of liability:
You hereby release, covenant not to sue, discharge, and hold harmless Castleford-Yoga, its employees, agents, and representatives, from all liabilities, claims, actions, damages, costs, or expenses of any kind arising out of or relating to COVID-19.
If you have read, understood and agree to all the terms and conditions please sign them via your TeamUp Account.
These terms apply to any to anyone taking part in any classes, courses or memberships whether they have been signed or not. By buying a membership, class pack or course and completing the PARQ/ Health screen form you agree to the terms in this document.
Castleford-yoga may also terminate this agreement with immediate effect if there is a breach of rules e.g. class content duplication or theft, the sharing of log-ins, or other criminal, violent or inappropriate activity.
September 2021
